Yesterday was explaining that behind every legal problem is a personal problem and behind every personal problem is a spiritual loss of values problem.
It may be the court case by the spiteful woman who's a narcissist. It may be the probate caused by the ex-wife waiting too long, who's pride tells her and everyone else she knows better, she has all the answers.
That's why this office exists. Everyone who comes in is anxious, fretful; stressed. That's due to the legal problem. What needs be explained is what's underneath all that, giving rise to it, so the client can, with our help, cope with it and remain patient until resolution. You can't work with people stressed out and not be an armchair psychologist. It's what makes our clients want to give the 5 star reviews.
