Office News: Questionnaire posted to Alex from Lawyer.com

Alex had recently become a member of Lawyer.com and was asked to complete the following 10 questions:

  1. Please describe a case in the last year or two where you made a big difference.  A call came from Denver, Colorado. To this day, she can't accurately say how she got my number. Her father had died in Pittsfield, MA with a will omitting her, his only heir. She had messed up in filing an objection and was without hope. The office was able to open a door, get deceased's conservator to make arrangement with the woman's aunt. The will was waived an she received over $70,000.
  2. How did you build a successful practice? By asking for help from lawyer.com, getting positive reviews, and being willing to put on seminars at various places.
  3. What should clients look for in a lawyer? Someone very rare. Someone who has Esquire after his name, who is honest, genuine, sincere and real (and has been on the other side of the desk himself).
  4. How important is local knowledge to the success of your cases? It is vital to know and have relationships with the clerk's office personnel of the various counties. We file away their direct phone numbers.
  5. What information can you provide in a free phone consultation? Only a basic answer. The more intricate, the more time and face-to-face follow-up is essential. The Lawyer's answer is "It depends."
  6. What information do you need in a free phone consultation? Can you come in? Do we need a house call? Does this look at face value as something we can help you with?
  7. What differentiates you from other lawyers in your community? I don't charge for phone calls and email exchanges. I will do a lot of tasks on a flat fee. I'm looking to get your positive review, not your money. Provide excellent service and the funds take care of themselves.
  8. What is the most rewarding aspect of your job? The fact that you've brought relief, understanding and support to someone going through a bad time, facing the reality of a will, a death.
  9. What are your other interests in addition to law? New England Patriots football, spiritual subjects, golf on tv and getting extra sleep.
  10. Are you involved in your community? Yes, I am very involved in giving free seminars on everything probate at various senior centers, libraries, adult communities and churches. I feel it is important to educate people and get them prepared.